ACCEPTABLE USES POLICY & SERVICE GUIDELINES: |
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Web Hosting Servers Ltd provides dedicated web hosting to numerous clients and has a responsibility to protect each client and to provide the best services available. The following guidelines are designed to ensure that these obligations are met. Content All services provided by Web Hosting Servers Ltd may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any Kenyan or overseas law is prohibited. This includes, but is not limited to, copyrighted material, material we judge to be threatening or obscene or material protected by trade secret or other statute. Clients agree to indemnify and hold harmless Web Hosting Servers Ltd from any claims resulting from the use of service that damages the subscriber or any other party. All pornographic content and sex-related merchandising is prohibited on all Web Hosting Servers Ltd machines. This includes web sites that may infer sexual content or links to adult content elsewhere. Also prohibited are web sites that promote any illegal activity or present content that may be damaging to Web Hosting Servers Ltd machines or any other server on the internet. Links to such materials are also prohibited. Commercial Advertising – E-mail Spamming, and the sending of unsolicited e-mail, from a Web Hosting Servers Ltd machine or using an e-mail address or domain that is maintained on a Web Hosting Servers Ltd machine as reference is STRICTLY prohibited. IRC IRC or IRC bots may not be operated on our web servers. Refusal of Service We reserve the right to refuse, cancel, or suspend service at our sole discretion. All Sub-Networks, distributive web hosting sites and dedicated servers of Web Hosting Servers Ltd must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate account de-activation. webhostingkenya cannot be held responsible for any human error. The above AUP is subject to change at anytime by Webhostingkenya. Network Uptime Guarantee We guarantee that our network will be available at least 99.5% of any full month. If that goal is not met, we will provide a credit of one month free web hosting. ongoing fees: For your convenience, ongoing fees for Web Hosting Plans are automatically deducted from the same credit card used to begin the service (held on file for this purpose) at the repeat Billing Period chosen in the order form. Likewise, if you registered your domain through webhostingkenya, your domain name will be automatically renewed and charged to the same card. If any changes are required, or you wish at any time to cancel, you simply need to contact the Support Desk through our contact page, or by emailing support@webhostingkenya.co.ke with your full identifying details and let us know. |